SHIPPING POLICY

A legal disclaimer

📦 Processing Your Order

Orders are processed within 1–2 working days
Orders placed on weekends or bank holidays are processed next working day

Once your order is on the move, you’ll receive a dispatch email with tracking.

No guesswork. No chasing.

UK Delivery Options

Standard Delivery

2–4 working days after dispatch
Tracked service

Express Delivery

1–2 working days after dispatch
Priority handling + tracked

Delivery costs are calculated at checkout — no surprises.

⏱ Delivery Times

Delivery times are estimates, not guarantees.
Sometimes delays happen (weather, couriers, life).

If your order is significantly delayed, we’ll step in and sort it.

📍 Delivery Responsibility

Once your order is marked as delivered, it becomes your responsibility.

We recommend:

Using a safe delivery location
Keeping an eye on tracking updates

If something looks off, contact us — we’ll help where we can.

❌ Missed Deliveries

If a delivery attempt is missed:

The courier may retry or leave instructions
If the item is returned to us, we may need to charge for re-delivery

🌍 International Shipping

(Include this only if you plan to ship outside the UK)

We offer international shipping to selected countries.

Delivery times vary by location
Customs fees or import duties may apply (paid by the customer)

We don’t control customs — but we’ll always be transparent.

🚫 Delivery Issues

If your order:

Arrives damaged
Is incorrect
Or goes missing

🔁 Returns & Shipping

For returns:

Faulty items → we cover return shipping
Change of mind → return shipping is your responsibility

Full details are in our Returns Policy.

💬 Need Help?

📧 info@mywildreflections.co.uk

We’re here to help — quickly.